BOOK ONLINE AND SAVE

All bookings must be made a MINIMUM of 15 minutes before entering the car park.

You can book up to 3 months in advance.

No, you can make a booking as a guest or register to create a password and save your details for next time. Saving your details makes booking faster if you book online regularly.

Yes, you can change or cancel your booking online here up to 1 hour before the booking starts.

No cancellation fees apply however, if you do not use your booking and do not cancel it beforehand, you will not be eligible for a refund.

You will receive an email once your booking has been confirmed.

If you do not receive the email, check your spam folders or contact us at [email protected] to confirm your booking before arriving at the car park.

You can amend your booking online here up to 1 hour before the booking starts.

If you remain in the car park beyond this time, casual parking rates will be applied for the remainder of your stay.

We use licence plate technology to match your booking. No ticket is required.

1. On arrival, drive slowly towards the entry gate, leaving at least 2 metres between you and the car in front.
2. Our system will read your licence plate and allow you to enter.
3. When you are ready to leave, drive slowly to the exit and wait for the gate to lift.

If you have any issues using your booking, please press the ‘HELP’ button at the entry or exit, and our team will happily assist.

No, you do not need to bring your booking confirmation to the car park. Uptown Parking uses licence plate technology to match your booking.

However, if there is a problem with your booking, our friendly team may ask for your booking ID (which can be found at the top of your booking confirmation) in order to better assist you.

Yes, you can now change your vehicle registration up to one hour before your booked entry time, by using manage my booking.

If the registration change is permanent, you can log into your account and update your vehicle registration before making your next booking.

Yes, we offer monthly reserved and unreserved parking for your convenience.

To find out more, contact [email protected] or call 07 3223 6900.

No, unfortunately we are not able to reserve disabled bays in the car park.

For more information about the location and availability of disabled bays in the car park, contact [email protected] or call 07 3223 6900.

On arrival, you may park in any parking bay that is not marked as reserved or disabled (unless you have a valid permit).

Your booking is valid for one entry and one exit only. Any additional entries will be charged at the casual parking rates.

For help with your booking at Uptown Parking, press the 24/7 help button at the nearest entry, exit or pay machine and a member of our car park team will gladly assist.

For all other booking enquiries, including refund requests, please contact [email protected] or call 07 3223 6900. We are available Monday to Friday from 9am to 5pm.

If you are receiving the error 'Your username or password is incorrect', either the password or username is incorrect, or this is first time you are using the updated booking site. If you have an existing account you will need to reset the password by clicking on 'Forgotten Password' at the bottom of the login page.